I have connected other external USB devices and have had no problems. It does not show up in the disc manager, but the VCD again shows up in the E: drive. I look in the device manager and the drive shows up as “not enabled” and cannot be enabled. In the my computer the VCD shows up in the E: drive, but nothing in the F: drive. When I connect the external it doesn’t close the program, but I receive the above error…The program remains open showing my computer I just cannot view the drive. I can still open the WD Smartware program and view details about my own computer. ![]() The drive works on other PC’s and Macs running Windows, none of the data is corrupted and it opens fine. I un-installed and re-installed the WD Smatware and updated the firmware…no luck. I restarted the computer and when I tried to connect the drive I got a “The application has encountered an unexpected error and is now exiting” message. I checked and it said that the drive still had the same amount of data, so data hadn’t been lost. ![]() I looked through the rest of the drive and all of the folders were empty. A couple weeks ago I was uploading pictures to the internet from my external and suddenly all of the picture folders appeared empty.
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